Maintaining your information in a secure and confidential manner is a priority in our organization. Because at Sound Genetics privacy matters, we want you to understand what information we collect, how we use it, and how we protect it.

What we collect
We collect only the information we need. What we seek depends on the programs and services you purchase. Sometimes the information we collect is anonymous. Where we can, we collect information from you directly. Otherwise we take steps to confirm that partners and others who give us your information have the authority to do so.
We collect information you provide us when you purchase and/or use our Products and Services. For example, you may provide us a billing address and credit card information, including your name, address, email address and telephone number, when signing up for service or perhaps purchasing a product through our online store. When you register online for to purchase and/or use our Products and Services, you must complete a registration form that requires you to provide personally identifiable information, including your name, address, email address and telephone number. Our online registration forms may also request your date of birth, which you are not required to provide.


Automatically Collected Information:
We automatically receive certain types of anonymous information that does not identify you, whenever you interact with us. The anonymous information includes the pages you view on our website, the search terms you enter into our search utility, your IP address and the operating system, browser software and internet service provider you use.


Do We Collect Information About Children?
If we make available offers and products online where a child informs us that he or she is under the age of 13, we will ask a parent to confirm his/her consent in advance of further collection, use or disclosure of personal information from that child. You must be at least eighteen (18) years old to register online and purchase any services/promotions. If you are a minor (under the age of eighteen), please do not submit any personally identifiable information to us.
We do not knowingly collect, maintain, or sell products or services for purchase to people under 18 or use personal information from our websites about children under age 13. If a child who we know to be under age 13 sends personal information to us online, we will only use that information to respond directly to that child, notify parents, or seek parental consent.


How we use your information
We use your information to understand and meet your needs, and deliver the programs and services you request. For example, we may use it to send you Sound Genetics information of interest to you, or to further tailor our software offerings.


How we protect your information
We protect your information from unauthorized access and use with appropriate safeguards and security measures. We keep your information as long as needed, or as long as required by law. After that, it is destroyed, erased or made anonymous. Sound Genetics employees are aware of our commitment and uphold it; it's their job. We seek the same commitment from our partners and others with whom we share information.


You can access and update your information
You may update and request access to your information. Although we take care to keep your information accurate and up-to-date, please inform us if we need to make changes. In fact, it is in your best interest to do so.


We respect your choices
It's up to you whether we can use your information. You generally give us your consent when you request our programs and services. And you have the power to withdraw your consent at any time - simply contact us and let us know. This may end some programs and services you receive from us.